Privacy Policy

This Privacy Policy describes how Mansion House Collection collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your personal data.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you make an inquiry, book a venue, or subscribe to our newsletter.
  • Payment Information: When you make a booking, we collect payment information such as credit card details or bank account information. This information is processed securely by our payment processors.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To process bookings and payments.
  • To communicate with you about your bookings and inquiries.
  • To send you newsletters, marketing communications, and promotional offers (you can opt-out at any time).
  • To improve our website and services.
  • To personalize your experience on our website.
  • To detect, prevent, and address technical issues.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, email marketing, and website analytics.
  • Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Implementing physical, electronic, and procedural safeguards to protect your data.
  • Limiting access to your personal information to authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us at: Contact Us.

7. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period of time).

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its features.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter.
  • Functionality Cookies: These cookies allow our website to remember your preferences and provide enhanced features.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.

You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at: Contact Us.